Newsletter Archive - full copies of past Division newsletters
Conference Proceedings - Including the 2011, 2012, and 2013 Advancing the STEM Agenda Conferences
A university used a strategic planning project to address higher education’s shifting student demographics. By heavily involving staff in problem solving, the project revamped the university’s operation methods and improved student retention...
- Filetype: pdf
- Publish date: 2015-10
- Keywords:Process Management; ASQ Higher Education Brief
Tree Diagrams and Process Decision Program Charts (PDPCs) No reproduction or distribution of this work except by permission of the author..
- Filetype: flv
- Publish date: 2009-07
- Keywords:Webinars/Podcasts/Webcasts, Teaching Quality