The Business Case for Lean Six Sigma in Higher Education

Abstract: In this exclusive feature, ASQ Education Division Secretary Norma Simons makes the case that higher education needs to embrace tools and approaches that support systems thinking and teamwork to meet operational performance goals. She highlights lean Six Sigma, a project-based method that helps organizations gain a competitive advantage through data-driven decision making and rigorous process management approaches.

Keywords: ASQ Higher Education Brief - Change Management - Process Management - Six Sigma