ASQ - Electronics and Communications Division


Following are a few articles from the Fall 1998 edition of the ELECTRONICS DIVISION Newsletter, "CONTINUITY", edited by David Rivera.

If you are an ED member and did not receive this newsletter please let David know by email. If you are not an ED member, but would like to join, just call ASQ at (800) 248-1946 and tell them that you want to join the Electronics Division.

From the Chair

Neil Pedersen

In my first newsletter message I would first like to welcome all those reading this message on the Electronics Division web page ( If everything occurs per plan visitors to the ED web site were able to read this message and some of the information in this issue of Continuity before the hardcopy was distributed. The communications of the Electronics Division are finally moving into the electronic age! I encourage you all to check out our web site. We're still under construction but this site has the most current news, conference information, calls for papers, leadership roster, etc. I want to thank Woody Rabon our Internet Chair for all his efforts to enhance our web presence and David Rivera providing a high quality printed newsletter for those of us not comfortable with surfing of any kind.

I would also like to thank the past ED chairs for their mentoring and encouragement. Al Stoltz recruited me as Region 12 Councilor when I attended the AQC in Nashville early this decade. Later, Bill Trappen, Woody Rabon and Lowell Tomlinson pulled me further into the leadership of the Electronics Division. Additional thanks go to the ED members who volunteered to fill recently opened leadership positions within the ED. Ray A. Klotz is our new Vice-Chair of Technical Activities (And 1998 Grant Award winner). Anisia Kowalchuk is our new McDermond Award Chair. Bill Gomorra takes over as Region 12 Councilor allowing me to pass on one of my ED hats. I'd also like to thank George Koons who has been McDermond Award Chair for as long as I can recall. He played an instrumental part in the ED achieving two consecutive McDermond Top Achiever Level Awards and completed the 1997-1998 award submission that may bring the Electronics Division Lowell Tomlinson's hard fraught McDermond Award hat trick.

Special thanks to Lowell for his leadership of the Division from July 1996 though July 1998. In addition to bringing the Division a second Top Achiever Award his tenure included the further development of an Electronics Division Strategic Plan. I have taken that plan and mapped it to the ASQ five-year strategic plan communicated at the 52nd AQC held in Philadelphia. The Division has a strong plan to lead us to increased service to you our customers. See my summary in the Continuity or on our web site. One area that requires a lot of help from our membership is the development of Section Champions who will assist our Regional Councilors to identify how we can increase our level of service at the Section level. Please use the volunteer form in the Continuity or contact your Regional Councilor. The volunteer form can also be used for other leadership positions.

Please consider attending RAMS (January 18 - 21 in Washington, D.C.) co-sponsored by the Electronics Division. All members should have received a conference brochure thanks to the efforts of out East Coast RAMS liaison, Joe Hancox who was also honored as an ASQ fellow this year. If you did not receive the brochure, visit the conference web site at or contact Raymond W. Sears, FAX/Phone 1-603-863-2832 (8 AM - 10PM EST) or via email to obtain a registration form. The Division will hold a Council Meeting with a teleconference for those who can't attend in person and also a Strategic Planning Meeting. Details will be on line and in the Winter Continuity later this year.

Elsewhere on our web site and in the Continuity please review the Call for Papers to be presented at the Rochester Section's 55th Annual Quality Conference, March 1999 and the Electronics Division track at the 53rd AQC, May 24-26 in Anaheim, CA. Bill Trappen our AQC Chair is looking for a few more papers before finalizing the program. That's all for now.

Best regards until we connect again.

1998-99 Electronics Division Strategic Plan

Last January at the RAMS conference in Anaheim, CA the Strategic Planning Committee of the Electronics Division revised our Division's strategic plan. In May at the Annual Quality Congress in Philadelphia, the American Society for Quality communicated its five-year strategic plan. Just after the conference, Ron Kingen, ASQ's President-Elect communicated the ASQ's targeted strategies for 1998-99 and asked all Sections and Divisions to devote their resources to these strategies and only address other Division strategies as resources allowed.

A review of the strategic plan developed at RAMS shows that all but two of the ED plans map to the ASQ targeted strategies for 1998-99. The other two map to ASQ strategies with focus deferred until later in the five year plan.

ASQ Mission

ASQ advances individual and organizational performance excellence worldwide by providing opportunities for learning, quality improvement, and knowledge exchange.

ED Vision

To be the world's leading authority on and recognized champion on issues related to quality in electronics.

ASQ/ED Objectives

A. By 2004, ASQ will be our member's best resource for achieving professional and organizational excellence.

Membership: To build and promote processes for involving members and related professionals in Division activities and networking including the free exchange of technical information and new ideas; thereby ensuring Division growth and member satisfaction.

Publications: Continuously improve the technical content, volume of pertinent contributions (including journals, newsletters and other channels of information), effective distribution and value while satisfying customer needs.

B. By 2004, ASQ will be a worldwide provider of information and learning opportunities related to quality.

Membership: See detail above in A.

Technical Conferences: Continuously improve activity participation, content, frequency, and value while satisfying customer needs.

Education: Develop a program to provide expanded educational opportunities for the Division membership and other professionals with activities that create, promote and stimulate interest in the advancement and dispersion of knowledge of quality in electronics.

Publications: See detail above in A.

Innovation: Develop alternative approaches, especially in the area of information dissemination and personal enrichment.

C. By 2004, ASQ will be the leader in operational excellence and delivering customer value.

Division Council Leadership and Outreach: Continuously improve staffing and volunteer effectiveness of the Division Council while implementing new, focused initiatives directed at improving leadership and outreach.

Corporate Support of Individual Members: Develop an Electronics Division plan to proactively address declining corporate support of membership involvement in technical society activities.

D. By 2004, ASQ will be the recognized leader worldwide for advancing individual and organizational performance excellence.

Publications: See detail above in A.

Technical Conferences: See detail above in B.

Education: See detail above in B.

Prioritized ASQ Strategies for 1998-99 ED Plan

A2 - Develop member units to be an excellent quality resource for our members.

Implement an Internet training initiative for CQE training, review, and exam preparation.

Distribute a trial edition of the next ED Newsletter using e-mail.

Expand the user friendly ED web site.

Continue to run Speakers List Form in Continuity.

A5 - Develop and communicate a worldwide research plan that includes targeting research areas, piloting research projects, and disseminating research information in a timely manner. No ED Plan.

B2 - Increase ASQ collaboration with external partners.

See Internet training plan (Under A2), a collaborative effort with California State University - Dominguez Hills.

B4 - Expand and promote centers for excellence that facilitate increased sharing of current knowledge, opportunities for building new knowledge, increased use of technology in knowledge transfer, access to the best practices in applications and deployment.

See Internet training plan (A2).

See e-mail ED Newsletter (A2).

See user friendly ED web site (A2).

See Speakers List Form (A2).

C3 - Implement an ASQ leadership development process which includes recruitment of the best staff and member leaders, leadership training, opportunities for professional development, succession process and recognition.

Match more volunteers to openings, fill leadership positions, and add committee members using recently submitted forms and solicitations at the most active companies.

Based on Region 7 experience, multiply the number of Councilors per Region and recruit Section Champions while tracking the count and percent complete.

Have all new officers take ASQ Leadership Training.

D1 -- Raise the awareness of ASQ and its mission among existing and potential members, and target domestic and international markets.

See Internet training plan (Under A2).

See e-mail ED Newsletter (A2).

See user friendly ED web site (A2).

See Speakers List Form (A2).

D2 - Develop a marketing plan to enhance the understanding of ASQ by key constituent groups worldwide.

See user friendly ED web site (A2).

Deferred ASQ Strategies with ED Plan

C1 - Build an effective global market assessment process for determining current and future customer requirements. Do a thorough review of demographic analysis data to make use of epi-center and trend information.

Employ questionnaires for more detail.

D3 - Enhance ASQ's recognition process to include public recognition for outstanding accomplishments by ASQ members and staff.

Create a listing of initiatives to enhance membership (e.g. a partnership award).

Develop and follow a timetable for putting together a narrative on ED history, 1955 to the present.

Email for the EDITOR

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