Culture of Quality
Whitepaper English

Culture of Quality:

Accelerating Growth and Performance in the Enterprise

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Whitepaper Chinese






Whitepaper Spanish

Cultura De La Calidad:

La Aceleración Del Crecimiento Y Del Desempeño En La Empresa

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The Culture of Quality research results show:

  • Only 48% say customer needs are the key driver of their quality program
  • 60% of respondents say their quality vision is clear
  • 54% of respondents plan to increase investment in quality in the next 18 months
  • Only 52% of European respondents say management supports quality vision and values unequivocally

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With members and customers in over 150 countries, ASQ brings together the people, ideas and tools that make our world work better.

ASQ celebrates the unique perspectives of our community of members, staff and those served by our society. Collectively, we are the voice of quality, and we increase the use and impact of quality in response to the diverse needs in the world.

© 2017 American Society for Quality. All rights reserved