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World Conference on Quality and Improvement

May 3 - 6, 2020  |  Columbus, OH   

Advance Your Quality Expertise

Program Planner
Session Formats

Session Formats

Concurrent Sessions - This standard conference format will be used to deliver sessions ranging from those providing awareness of the general changes technologies are bringing to more targeted discussions on the implications these technologies will have on the quality professional. Those looking to grow awareness, understanding and perspective on both the scope and implications of the changes that disruptive technologies are bringing.

Workshops - These extended sessions allow for more hands on and engaging activities to help explore the content being delivered in a deeper and more thorough way.   The workshop format is designed specifically for those participants looking to explore topics in a deeper and more engaging way.

After 5 Sessions - These exciting and innovative sessions are less formal than concurrent sessions and cover a myriad of topics that may or may not relate directly to quality in the traditional sense. The 75-minute sessions include a social component, which adds to the level of interaction between the facilitator and the participants, as well as the participants and their peers. 

Session Levels

Session Levels


Provides an introduction to a subject, including practical and user-friendly definitions of terms. The primary focus is to bring an individual who may not be familiar with the area to a level of knowledge that facilitates further learning.


The participant should have some degree of knowledge of the subject. The intent is to build on an individual’s knowledge of the subject to a point of greater understanding.


Provides an in-depth and/or up-to-date treatment of a subject. A strong theoretical background and a working knowledge of a subject are expected of those that attend.

Pre-conference Courses


3-Day Offerings


Certified Manager of Quality/Organizational Excellence Certification Preparation (ILT0580)

April 30 - May 2, 2020

8:00 AM - 5:00 PM (all 3 days)


This three-day Certified Manager of Quality/Organizational Excellence certification preparation course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use, and highlights multiple-choice sample questions.

May 1-3, 2020


8:00 AM - 5:00 PM (May 1-2)

8:00 AM - 3:00 PM (May 3)


This course, designed for ISO program managers, is a complete summary of the ISO 9001:2015 standard.


May 2-3, 2020


8:00 AM – 4:30 PM (May 2)

8:00 AM – 4:00 PM (May 3)


Improve customer satisfaction, competitiveness, and financial performance by understanding the link between quality improvement and profits.

Lean for Service (ILT0583)

May 2-3, 2020


8:00 AM – 5:00 PM (May 2)

8:00 AM – 3:30 PM (May 3)


Want to reduce waste and streamline operations? This course provides you with tools to survive the demand for higher quality, faster production time, and lower prices.

May 2, 2020


8:00 AM – 4:00 PM


Take the first steps in your journey to Excellence 4.0 by participating in this workshop using your own organization as a case study.

Women in Quality Symposium

Women In Quality Symposium

Date: May 6, 2020, 12:30 PM - 4:30 PM

Greater Columbus Convention Center
400 N High St Columbus, OH 43215

Price: $259 (Includes Lunch)

As more women look to a career in the quality field, the opportunity to network, mentor, and collaborate grows. At the same time, women can face unique challenges when it comes to career advancement and establishing a personal brand of management. At the inaugural ASQ Women in Quality Symposium, industry leaders will share their own perspectives on career development, mentoring, communication strategies, work-life balance, and more. Designed to be insightful, interactive, and inspirational, our diverse panel will offer their insight on how to increase the visibility of women in the industry and share tips for success.

Register for Women in Quality Symposium only.

Thank you for your interest in attending the inaugural ASQ Women in Quality Symposium on May 6, 2020. We’re excited to have you join us for this inspiration event designed to share insights, perspectives and challenges unique to women in quality regarding career development, mentoring, and more.

Start your registration by choosing one of the options below.

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