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World Conference on Quality and Improvement


April 30 – May 2, 2018  |  Seattle, WA   

Engage with a range of topics and quality experts

The World Conference on Quality and Improvement offers more than just the traditional formats found at most events.

Throughout the years it has been at the forefront of the development of new and innovative session formats designed to create more engaging content and a more customize conference experience. After 5 sessions, the Flip Session series and our newly added Satellite Sessions all provide unique learning experiences.

The World Conference will again be conducting Quality 4.0 sessions in various theatres located throughout the Exhibit Hall. To help delegates take full advantage of all that’s offered, there will also be an orientation session held directly following the opening keynote on Monday morning of the conference. Come and explore the collection of format offerings that Educate, Engage and Inspire.

Learn more about the World Conference session levels and session formats.



Program & Exhibitor Information

Exhibitor Information

Sponsor and Exhibitor Opportunities & Information

Maximize your exposure and put your business in front of more than 2,500 quality professionals from around the world. ASQ offers a variety of sponsorship and exhibitor opportunities designed to make your organization stand out.

Attendee Exhibit Hall Information and Planner

Review the current sponsor and exhibitor listing and locations viewing the 2018 Interactive Floorplan. From here attendees can view exhibitor profiles and add both sponsors and exhibitors to your personalized expo plan prior to and at the conference! You will need to create a profile to manage your expo plan.


Session Level Descriptions
Basic: Provides an introduction to a subject, including practical and user-friendly definitions of terms. The primary focus is to bring an individual who may not be familiar with the area to a level of knowledge that facilitates further learning.

Intermediate: The participant should have some degree of knowledge of the subject. The intent is to build on an individual’s knowledge of the subject to a point of greater understanding.

Advanced: Provides an in-depth and/or up-to-date treatment of a subject. A strong theoretical background and a working knowledge of a subject are expected of those that attend.

Session Format Descriptions
Concurrent Session: These 60-minute sessions are meant to present real applications, results, and solutions based on quality principles or theory that can be implemented immediately.

Workshop: Workshops will lead participants from an identified beginning point through a logical and clearly identified end point with the expansion of the related body of knowledge and include hands-on learning activities that demonstrate and reinforce the concepts presented.

Quality 4.0 Theatre Sessions: Whether it be called Industry 4.0, Disruptive Technology or the Digital Revolution, the exponential growth of technology is rapidly changing the workforce, workplace and markets that organizations serve. These “TED-Style” talks explore the impact that artificial intelligence, robotics and other technological advances will have on organizations as well as the future of quality and the quality professional

Welcome Session: Ensure that you take full advantage of EVERYTHING that The World Conference on Quality and Improvement has to offer by attending our Welcome Session. Join us as we walk you through all the session offerings, networking opportunities, special deals and local attractions available to you during the conference.

Satellite Sessions: This will mark our second year of offering this new session format. These sessions are a hybrid that mix elements of workshop and concurrent sessions with that of the traditional tours associated with other conferences. These sessions take the conference experience outside of the convention hall and have the added benefit of leveraging the location in a way that engages participants while still reinforcing technical concepts that align with the conference program.

Flip Sessions: Flip sessions are an interactive session format designed to provide you with a NEW method of Learning. These sessions are “flipped” and allow you to view the lecture portion of sessions online, before the conference. This approach allows participants to then do all the hands-on activities, exercises, and Q & A during the conference session time with the presenter.

“After 5” Sessions: These exciting and innovative sessions are less formal than concurrent sessions and cover numerous topics that may not relate directly to quality in the traditional sense. They include a social component which adds to the level of interaction between the facilitator and the participants, as well as the participants and their peers.

LIVE Case Studies: These unique sessions will take you on a journey through successful quality projects from around the world. Hear how other companies have made a significant impact on their organizations using proven quality methodologies, tools and techniques.
Life Changing Experience

“This was the first time I attended and got my inspiration back, I can honestly say it has been a life changing experience. I believe in quality and how it can change people, lives, relationships, and so many other things, and this conference was very satisfying.”

Inspiration and Admiration

“Was very impressed by the caliber of speakers and was generally surprised by my feelings of inspiration and admiration. Each speaker had given me things to take back to share with co-workers, family, and friends.”