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World Conference on Quality & Improvement

May 7 - May 10, 2023  |  Philadelphia, PA | In Person

Thank You for an incredible WCQI!

Thank you to the thousands of professionals from across the globe who joined us in Philadelphia for an inspiring event full of learning, community-building and career-growing opportunities. Stay tuned for more information on the 2024  ASQ World Conference on Quality & Improvement in San Diego, CA. 

NEW IN 2023!

During WCQI, dive into one of today's most crucial topics: Environmental, Social and Governance (ESG) with The ESG Experience. Quality is imperative in achieving successful ESG practices in any industry, with quality methodologies leading the movement. On May 9th attendees can choose to attend featured highlighted sessions with speakers and panels aimed to help you understand how quality professionals are uniquely positioned to drive current and future ESG practices.  


Building on its legacy of innovation and improvement, the quality community is well-positioned to reinforce the essentials—total quality management, continuous improvement, ISO standards, data integration—and embrace emerging, universal concepts including culture, diversity and ESG (environmental, social, and governance). At WCQI 2023, attendees will learn how quality processes and methodologies bolster their organizations’ response to risks like supply chain, economic pressures, and global volatility, and help spark a culture of excellence and a sustainable, strong foundation for success.

ASQ's World Conference on Quality & Improvement has been quality's leading industry event for over 70 years, and it's only getting better. Discover why over 90% of past attendees recommend WCQI:

  • Connect with the diverse professionals that make up the quality community as you engage with peers and leaders across industries.
  • Take your learning beyond the classroom as you discuss session content with world-renowned subject matter experts. Discover relevant applications and new ideas you may have never known to look for elsewhere.
  • Upskill in business process improvement, leadership, career development, and more key areas.

Educate Your Organization:

Show your organization the benefits of sending you and your colleagues to WCQI with our informational one-sheeter and email template. 

WCQI By The Numbers:

  • Over 70 sessions, workshops, classes, and keynotes to make the most of your conference.
  • 2.5 continuing education credits (RUs) to help you maintain certifications.
  • 2 guided networking sessions to help grow your professional network with peers and mentors across industries.
  • 45 day access to all session recordings post-event, so you can catch up on all the learnings you didn't see live. 

Graphic showing the following satisfaction statistics: In-person attendance, 99%, Would Recommend, 94%, Keynote Speakers,93%

What You'll Learn

Spend Time Learning What Matters

Dig into sessions curated by a team of subject matter experts to address today's biggest challenges, including supply chain delays, economic pressure, sustainability, and global volatility. No matter if you are new to quality or have spent decades in the field, you can customize your experience to get the professional development you need and the valuable insights your organization is looking for.

Explore The Focus Areas

Supplier and Supply Chain Management  

Before a pandemic disrupted the global economy, supply chains had become increasingly complex. Recently, they have only become more so, prompting both uncertainty and investment in identifying strategies that result in better supplier and supply chain risk management. From counterfeit concerns to change requests to conflict resolution, this area of focus tackles both the challenges and benefits of improving supply chain quality, offering examples of how businesses can optimize supply chain control and efficiency now to reduce vulnerabilities going forward.  

Topics may include: analyzing the cost of supplier quality issues, improving supplier collaboration, and integrating supply chain quality into an enterprise-wide quality strategy. 

Risk, Resilience and Sustainability Tools 

Organizations that successfully mitigate the risks survive, thrive and become resilient in the process, strengthening customer relationships, supply chain partners and corporate cultures. This area of focus includes a discussion of applying risk management strategies in a current environment that includes global disruption, an evolving healthcare industry, supply chain challenges, environmental concerns and digital transformation.  Attendees will review the emergence of ESG--Environmental, Social, and Governance—goals, and discuss how an array of organizational risks can be identified, measured, mitigated, and controlled within the context of a quality system. 

Topics may include: ESG and social responsibility initiatives, regulations and legal requirements, industry standards and fulfillment, and compliance best practices. 

Quality’s Impact on Leadership, Org Excellence, and Inclusion 

Today’s quality professionals are constantly examining changes in processes and methodologies. Trends, technologies, and customer voices are evolving quickly as well. It’s essential that leaders embrace the ideas, skills, contributions from all corners of an organization to deliver products and services that meet – or exceed – business expectations. A revised approach to leadership is emerging as the quality community responds to calls for greater transparency, inclusion, equity, and commitment to organizational excellence. This area of focus examines quality’s role in establishing a culture of excellence within a team or company.  

Topics may include: Industry benchmarking, team development, voice of the customer, DEI, change management, corporate culture, stakeholder engagement 

Emerging Professionals in Quality: A Career Primer 

For a successful career in quality there must be a fundamental understanding of industry tools and techniques, allowing one to grow professionally and add value to an organization. This area of focus underscores essential traits—passion, problem-solving, curiosity—that new and advancing quality professionals must apply to all facets of their career. Attendees will recognize the keys to staying current on emerging technologies and software, contributing to teams and organizational initiatives, and experiencing personal and professional growth in the process.  

Topics may include: Essential tools and terms: fishbone, Pareto, continuous improvement, Kata, Lean, Six Sigma, software and apps, mentoring, career planning 

Submission Timeline


Call for Reviewers Opens Monday, July 11, 2022
Call for Reviewers Deadline Sunday, August 14, 2022
Call for Proposals Live
Monday, July 11, 2022
Call for Proposals Deadline Friday, September 16, 2022
Proposal Review and Selection Sunday, September 18 – Monday, October 31, 2022
Selected Submissions Notified Friday, November 18, 2022
Declined Submissions Notified Friday, December 2, 2022
Presentations due to TPC Wednesday, March 1, 2023
TPC Review Complete Monday, April 3, 2023
Final Presentations Uploaded Friday, April 21, 2023

Selected WCQI speakers can review their session details and any outstanding tasks on our Speaker Management Page here: https://ssl.linklings.net/conferences/WCQI/  using the login credentials you used to submit your Call for Proposals.



WCQI makes networking effortless. You can meet new connections and reunite with old friends. It is an opportunity to make impactful connections, gain new insights, and maximize your ROI.

  • Member Leader Events (Sunday)
  • Welcome Reception (Sunday)
  • 1st Time Attendee Orientation
  • Networking Lunches
  • ASQ Community Spotlights
  • NextGen Happy Hour (Monday)
  • Women in Quality Breakfast (Tuesday)
  • Networking Reception (Tuesday)
  • Take a break & get your questions answered at ASQ Center
  • Make connections through the mobile app and My ASQ

2023 Conference Materials


Intended for individual use only.
Access to recordings is available through July 17, 2023.



Conference Location

Pennsylvania Convention Center
1101 Arch Street
Philadelphia, PA 19107