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ASQ Quality 4.0 Virtual Summit

September 28 – 30, 2020  |  Virtual Event


In the 4 years since its launch, the Quality 4.0 Virtual Summit has given quality professionals unique insight into how the new digital frontier can better inform, drive and innovate quality standards within an organization. This year, the Summit goes deeper, with education and networking to help practitioners at any stage in their career establish a proactive corporate culture and effectively integrate new technologies into quality practices.

Attendees can select from a robust blend of on-demand, live and broadcast options. The 2020 Summit features hours of salient, applicable content including 4 workshops, 26 concurrent sessions and Q-talks, 7 Brain Dates, 2 Lunch and Learns, 4 keynote presentations, and an ASQ first: Virtual Happy Hour and Live Trivia!

In addition to full access to the live event schedule, Summit registration includes extended on-demand access to Concurrent Sessions, Lunch and Learns, Workshops, Q-talks and the Solutions Exchange. ASQ member attendees have access through Sept. 30, 2021; non-member attendees have access through Oct. 31, 2020

This year’s event features new offerings, including:

An exclusive Monday afternoon opening session, Quality 4.0 101: Digital Transformation Terms and Trends, that previews key concepts and terms, identifies emerging shifts in quality practitioner job descriptions and roles, and demonstrates how 4.0 elements can be applied to an organization.  


Lead participants through a robust examination of a topic and include learning activities that demonstrate and reinforce the concepts presented. Attendees can select from the following workshops:

Monday, September 28
9:00 AM – 11:00 AM  Data – Driven Talent Optimization: Using Predictive Index Is Quality 4.0 Moving on Without You?

1:00 PM – 3:00 PM
Culture Through Self-Awareness & People Data
Process Quality Indices

Brain Dates
Small group live discussions focused on identifying solutions to common challenges, led by guides who foster interactive conversations among a limited number of participants in a Zoom-like virtual setting. These dates are currently at capacity; ASQ will notify registrants in the event additional dates are added to the schedule. 

Tuesday, September 29 
10:30 AM
 - 11:30 AM
The Role of Storytelling to Influence Culture

The Baldridge Framework

2:30 PM – 3:30 PM

Meditation: Slowing Down to be More Productive

Crafting an Enterprise Mindset

Wednesday, September 30 

10:30 AM - 11:30 AM

Talking about Quality to Business Leaders who want Digitization 

Writing for Publication

2:30 PM - 3:30 PM

Service Recovery: How to Strengthen a Relationship with a Customer after Failure

Concurrent Sessions 

Address disruptive technology and its impact on to an enterprise, and concepts quality professionals can use now to map a surefire Quality 4.0 strategy and become architects of a resilient, successful initiative that is built to last.

Quality 4.0 Solution Center

Connect with leading suppliers and solution providers that offer an array of resources, products and publications that help quality practitioners lead their organizations to apply proven quality disciplines to new, digital, and disruptive technologies.  

Four Keynote Presentations

Hear from today’s thought leaders in media, manufacturing and technology exploring many avenues for drafting your digital transformation blueprint


Who Should Attend

Who Should Attend

The Quality 4.0 Virtual Summit brings together professionals from engineering, manufacturing, medical and government communities looking to define the role quality plays in the transformation of their organizations, teams and careers.

Previous attendees hold the following job titles:

  • Vice President Quality
  • Quality Assurance & Technology Manager
  • Director of Quality Management
  • Vice President Performance Excellence
  • Global Quality Director
  • Principal Data Scientist
  • CCQE Strategy & Process Leader
  • Practice Lead, Quality 4.0
  • Director of Rapid Continuous Improvement
  • Manager Operational Excellence
  • SVP Quality and Training