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ASQ Quality 4.0 Summit

November 18 – 19, 2019  |  Dallas, TX

Thriving in Disruption


To achieve excellence through quality is to embrace the future of quality. It is paramount that quality professionals help their organizations make the vital connection between quality excellence and their ability to thrive in disruption. ASQ’s Quality 4.0 Summit will act as the catalyst for professionals, helping them understand how quality will enable transformation and growth.

Focus Areas


Quality 4.0 is more than technology. It’s a new way for quality professionals to manage quality with the digital tools available today and understanding how to apply them and achieve excellence through quality. By speaking the digital language and making the case for quality in disruption, quality professionals can elevate their role from enforcers to navigators. In these sessions you’ll see what those roles look like and identify the necessary skills to successfully guide your organization through digital disruption and toward excellence.


As more work is automated the need for flawless processes remains the same, if not more important. Existing processes will be broken and the need to educate the next generation of workers to implement new processes and strategies will be vital to not only the quality professional but also business operations. Quality is a vital link and should be included at the strategic level for sustainability. Discover which tools, dashboard and processes leading organizations are using to ensure Quality 4.0 success.


What are the latest advancements in technology being used to transform business processes? How does an organization decide which technologies are right? Who leads and what is the role of quality in implementation? These sessions offer guidance on how to lead mid-large scale system integration, access insights from technology providers in the Quality 4.0 space, and gain exposure to new technologies from how to engage with them, what kind of outputs they create, and how and when to use them.


Rick Smith
Author, Innovator, Co-Founder and CEO, Fast Radius

Monday, November 18, 8:00 a.m.

Thriving in Disruption

This kickoff keynote will set the stage for the Quality 4.0 Summit by offering real world examples of how disruption provides an opportunity to improve quality on an enterprise level. The speaker will address the need to layer in innovation, adapt a shifting mindset, and identify opportunities for people to upskill and differentiate themselves and their organizations. He will encourage attendees to participate in Summit with a plan to incorporate session content and networking activities into their approach to Quality 4.0.

Rick Smith is an entrepreneur, connector, bestselling author and TED speaker with an eclectic range of accomplishments. He is the Founder of CNEXT, LLC, matching the most respected former Chief Executives with current leaders to solve critical challenges. He is the Founder of Fast Radius, an Industry 4.0 company backed by UPS which is bringing unprecedented speed, scale and quality to additive manufacturing (industrial 3D printing production).

Smith is the founder of World 50, the world's premier senior executive networking organization whose contributors include Robert Redford, Condoleezza Rice, Bono, Alan Greenspan, President George W. Bush, Francis Ford Coppola and more than 200 other iconic leaders. Smith is also the founder of G100 Next Generation Leadership, the leading CEO succession development program for the Fortune 500, utilizing 35 CEOs as faculty including Jack Welch, AG Lafley, Jim Kilts, and Anne Mulcahy. He is also the founder of the Talent Academy, and a co-founder of Bionic Solutions.

Smith is the WSJ bestselling author of: THE GREAT DISRUPTION (St. Martin Press), The 5 Patterns of Extraordinary Careers (Random House), and The Leap (Penguin/Portfolio), with his work reaching #1 on the Amazon business bestseller list and being translated into 14 languages. He is an active professional speaker, having keynoted more than 250 events.

Smith is a semi-professional singer, songwriter, currently performing with the band Men Without Youth, which has opened for Zac Brown and Lynyrd Skynyrd. He plays guitar, keyboards and harmonica, and is a certified music production engineer.


Todd McLees

Founder, Pendio Group and TENXManufacturing Ecosystem

Tuesday, November 19, 8:00 a.m.

Disrupt or Be Disrupted: Transforming Technology, Upskilling the Workforce

Digital ecosystems are disrupting traditional technology implementation, with AI, IoT, and other emerging technologies poised to impact more than half of the existing workforce by 2022. So how do we ensure that the businesses of today—and tomorrow—can effectively leverage Quality 4.0 and position their organizations for success?

Day Two of the Summit gets underway with an interactive address from futurist Todd McLees, who sheds light on the unexpected advantages these disruptions can create and reflects upon what these trends mean for the future of work. From upskilling to managing change to meeting key tech expectations, this address speaks to the need for people and companies to embrace disruption, lead innovation, and work together to maximize market advantage.

McLees is a recognized futurist and frequent keynote speaker. He appears throughout the United States to address the challenges and opportunities related to digital disruption, the exponential rate of innovation, workforce of the future, and digital ecosystems.

McLees is the founder of TENXManufacturing, an ecosystem formed in 2019. TENX is already comprised of more than 100 high-performing manufacturers, service providers, technology companies, and strategic OEMs.

Since 2013, he has led Pendio Group, an advisory services firm that helps companies positively embrace disruption to enable growth. Their strategic frameworks and collaborative ecosystems put companies in position to take advantage of unprecedented opportunities by helping them take an adaptive approach to the exponential rate of innovation.

In support of shaping the workforce of the future, McLees serves on the steering committee for HERA, the Higher Education Regional Alliance in Wisconsin, as well as the advisory board for Marquette University’s Center for Supply Chain Management. Todd also serves on the board for ADHD America, whose mission is to help children with ADHD maximize their human potential.

Elmer Corbin
Head of Global Delivery Excellence and Customer Success, IBM Watson Health

Tuesday, November 19, 4:15 p.m.

Quality in the Era of Data-driven Digital Disruption

The 2019 Summit concludes with a closing address from ASQ past chair Elmer Corbin, who looks back on transformative moments in his career at IBM and reveals the vital role quality played in fostering innovation and tapping into the transformative facets of digital disruption. Attendees will better understand their own progress on the Quality 4.0 journey and appreciate how to convert lessons learned at the Summit to a sustainable, enterprise-wide strategy.

Corbin serves as head of cloud and artificial intelligence (AI) solutions delivery for the IBM Watson Health business unit. Throughout his career at IBM, he has served in a wide variety of major technical, business, and executive leadership roles, including leading a business unit of over 700 employees responsible for the development of the IBM BlueGene/L supercomputer and the core processor technology that helped all three leading video game console companies revolutionize the home entertainment market.

Prior to his current role, he was IBM’s corporate quality executive, leading enterprise transformation of the global quality management system and created an innovative analytics framework to provide insights on ways to improve the quality of the end-to-end experience customers have with IBM. Corbin’s leadership is highly sought after both inside and outside IBM.

He was elected the 2018 chairman of the Board of Directors for ASQ and was former chairman of the board for the Power.org international technology consortium. Corbin received a bachelor of science degree in electrical engineering from Southern University in Baton Rouge, Louisiana and an MBA from The University of Texas in Austin, and he is a Certified Professional Engineer by the Texas State Board of Professional Engineers.

2019 Summit Materials


Past Conference Material


Summit Location

Dallas/Addison Marriott Quorum by the Galleria

14901 Dallas Parkway
Dallas, TX 75254