Frequently Asked Questions

What will happen if I do NOT show up for my scheduled appointment with Prometric?

If you do not contact Prometric or ASQ within five days of your appointment to reschedule or cancel your exam appointment and fail to show up during your scheduled appointment time, we will designate you as a no-show. If you are a no-show, you will forfeit the test fee and need to reregister and repay the test fee.

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