Frequently Asked Questions

I require ADA accommodations for my exam. How do I apply with accommodations?

In accordance with the Americans with Disabilities Act (as amended), it is the policy of ASQ to provide accommodations in testing conditions to applicants with disabilities who are qualified candidates for our certification examinations to the extent such accommodations are requested on a timely basis, reasonable, not unduly burdensome, and consistent with the nature and purpose of the examination and necessitated by the applicant's disability.

A Documentation of Disability form must be completed and signed by a licensed professional for all special accommodations. Documentation in electronic format can be uploaded when applying for your exam online or e-mailed to Supporting medical or other appropriate documentation must be submitted prior to scheduling your exam appointment through Prometric. Please keep a copy of all submitted forms for your records.

Once you have been approved for special accommodations from ASQ, you will receive an eligibility email to schedule your online appointment through Prometric, or depending on the accommodation needed, you may need to contact Prometric to arrange the accommodations. If you are in North America, contact Prometric at (800) 967-1139. If you are outside of North America, please visit the Prometric testing accommodations website for regional contact information.

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