Lean ISO 9001: Why Documentation Systems Get "Fat"
Mike Micklewright, ISO 9001 expert and author of Lean ISO 9001, provides a great overview of Lean ISO 9001 and walks us through one of the major lessons in his new book using documentation systems as an example.
He shares:
Why documentation systems get out of control,
What’s wrong with an overly lengthy documentation system, and
How to get it back in control and more user-friendly through the use of the lean tool 5S.
