Healthcare Quality in Focus: The Human Side of Lean
A lean culture empowers and motivates employees. We’ll focus on the human side of lean healthcare and describe the current state of healthcare quality. We’ll discuss the improvements that you can achieve by implementing lean.
You’ll see lean as a business strategy and understand the leadership support needed for lean to succeed. And we’ll explain "Training Within Industry" and demonstrate how it supports the culture of continuous improvement and the learning organization.
Presenter
Carol Lepper, BSN, MBA
