Healthcare Quality in Focus: Practical Application of FMEA
This case study shows how Failure Modes and Effects Analysis (FMEA) reduced the number of unlabeled or mislabeled specimens sent from the emergency department (ED) to the lab. The hospital created a specimen-labeling team, and tasked it with goal of reducing the specimen labeling errors. The team consisted of ambulance, ED, and lab personnel.
You get an introduction to FMEA and its applications in healthcare. See how it can improve efficiency, patient safety, and effective implementation of process improvements.
Learn the appropriate uses of FMEA and common pitfalls when completing an analysis. We’ll go over the importance of using a customized scale for severity, occurrence, and detection. Then we’ll translate how that played in healthcare delivery to reduce unlabeled and mislabeled specimens.
Presenter
Keith Poole, Corporate Manager Lean Six Sigma, Sisters of St. Francis Health Services
