Attendee Information

Registration Information

Attendee Registration

Registration will be located in the Charlotte Convention Center.

Registration Hours
(Subject to change)

Saturday, April 29
12:00 p.m. – 5:00 p.m.

Sunday, April 30
8:00 a.m. – 8:00 p.m.

Monday, May 1
7:00 a.m. – 5:00 p.m.

Tuesday, May 2
7:30 a.m. – 5:00 p.m.

Wednesday, May 3
7:30 a.m. – 10:00 a.m.

Travel and Hotel Information

Read more about reservation information, location, and travel details.

Create Your Own Conference Schedule

After you register, you can create your own conference schedule to customize your conference experience.

  • View sessions
  • Add sessions to individualized itinerary
  • Download your itinerary to your desktop calendar
  • Save as a PDF, Microsoft Excel, or Microsoft Word Document
  • Print a hard copy of your schedule
  • Add personal networking appointments to “My Schedule”
  • Save “My Schedule” by creating a profile in the online program schedule

Conference Presentations and Recordings

Conference Presentations
Approximately two weeks prior to the conference, all registered attendees will receive access to the PowerPoint presentations for the sessions of the World Conference on Quality and Improvement.

Conference Recordings
Because you are an attendee of the 2017 World Conference on Quality and Improvement, the more than 100 conference session recordings are available to you for only $49 … that’s a 90 percent savings! See sessions you missed, review sessions you attended, and share sessions with your colleagues once you return to work.

If you did not purchase the conference recordings when you registered, simply call ASQ Customer Care at 800-248-1946 and inform the representative that you are registered for the 2017 World Conference and would like to add the conference recordings.

Note: Recordings will be available within 30 days after the conference. You will receive an email when recordings are available with instructions on how to access them.

Special Needs

Do you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation more enjoyable? Please contact Customer Care so we can add this information to your registration record.

Cancellation and Substitution Policy

We understand that occasionally things do happen that prevent you from attending a program for which you have registered. If you find that you cannot attend the 2017 World Conference on Quality and Improvement, here’s what you can do.

  • Transfer - Transfer your conference fee to another conference of your choice.
  • Send a substitute - substitutions can be made at any time, even onsite.
  • Cancel - Cancellations can be made any time prior to the start of the conference. Requests for cancellations received on or before April 10, 2017 will incur a $200 processing fee. No requests for refunds will be accepted after April 10, 2017.


Reminder to ASQ Certified Engineers, Auditors, Reliability Engineers, Software Engineers, Six Sigma Black Belts, Master Black Belts, Calibration Technicians, HACCP Auditors, Biomedical Auditors, Managers, Pharmaceutical GMP Professionals, Supplier Quality Professionals and ASQ/DON Lean Six Sigma Black Belts: Full participation in the World Conference can earn you three recertification units (RUs) toward maintenance of your certification requirements (one RU per day). Keep your identification badge as evidence for your Section Examining Committee and the ASQ Certification Committee.

Charlotte Information

Looking for restaurants and events in Charlotte? Check out these websites to learn more about Charlotte.

          Charlotte’s Got A Lot

          Charlotte Culture Guide

Networking Events

The 2017 conference offers multiple networking opportunities for you to connect with other attendees, sponsors, and exhibitors during daily refreshment and meal breaks, as well as the following events:

Sunday, April 30

ASQ Annual Business Meeting
Recognition of the 2017 Medalists and Award Winners
5:00 p.m. − 6:30 p.m.
Get an update on the latest information about the incoming officers and a special presentation on the State of the Society.

Conference Opening Reception
6:30 p.m. – 8:30 p.m.
Visit the exhibit hall to connect with the wide variety of exhibitors, and enjoy hors d’oeuvres and a cash bar.

Monday, May 1

Conference Kickoff With Sponsors and Exhibitors
10:00 a.m. − 11:15 a.m.
Kick off the first official day of the conference by catching up with new or old friends and participate in interactive activities in the ASQ Center and with exhibitors.

Tuesday, May 2

Exhibit Hall Extravaganza
2:15 p.m. – 3:45 p.m.
Come visit the exhibit hall one last time and enjoy fun games, prize drawings, and relax with other conference attendees. 

Networking Reception
7:00 p.m. – 9:30 p.m.
(Ticket Required)
While you enjoy appetizers, cash bar, and entertainment, you have a special opportunity to roll through one of the most popular attractions in Charlotte. NASCAR Hall of Fame is an interactive, entertainment attraction honoring the history and heritage of NASCAR. The high-tech venue, designed to educate and entertain race fans and non-fans alike, includes artifacts, interactive exhibits, and a 278-person state-of-the-art theater. The goal of the facility is to honor NASCAR icons and create an enduring tribute to the drivers, crew members, team owners and others that have impacted the sport in the past, present and future. As a conference attendee you will have access to the hall of fame from 7:00 p.m. – 9:00 p.m.

Each paid conference registration includes one ticket to attend this fun reception. Enjoy appetizers, cash bar, and music entertainment. Additional tickets are available for purchase.

ASQ Intent for Conferences and Sponsored Events

It is the intent of the ASQ leadership that every ASQ conference and sponsored event be a safe haven for professional development, training, formal and informal learning, and fellowship. ASQ members and non-members alike deserve a safe and pleasant experience. Harassment, to include sexual harassment of any description, is a violation of our Code of Ethics, and will not be tolerated. An ASQ or third-party official will promptly investigate every allegation of harassment, and the results communicated to appropriate authorities and the complainant.


Photographs and video may be taken at ASQ events. ASQ reserves the right to use any and all photographs/video without consent of individuals captured as a result. ASQ may use photographs/video in publications or other media materials, including but not limited to; brochures, books, magazines, websites, ASQTV, etc. By participating in an ASQ event, you agree to release ASQ from any and all claims involving the use of your picture or likeness.

2017 World Conference on
Quality and Improvement
May 1 – 3, 2017  |  Charlotte, NC  
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