Transforming the World Through Innovation, Inspiration, and Leadership

The quality journey is one that all organizations travel. Whether consciously or unconsciously, under the title of quality or something else, all organizations use and need quality. As competition and the complexity of the global market grow, more and more organizations are embracing the need to think differently and inspire their employees. Some look to grow the number of tools and techniques at their disposal so that they may find the solutions they seek. Others may search for implementation strategies that produce the best results, and still others may look for methods to sustain the results they’ve already achieved. Those organizations that are most established in their journey understand that the key to their success lies within the culture of their organization. They have found ways to establish, transform, and sustain work environments in which innovation is fostered, leadership is shared, and all are aligned to a common vision. They have seen the results that these cultures produce and the creativity they inspire. They have discovered the key to establishing a culture of quality.

The influence quality has today is broader than in any other time in history. The ability it has to transform organizations and communities continues to be demonstrated in a growing number of ways. It is within this setting that the 2015 World Conference on Quality and Improvement offers a forum of ideas and an international network of thought leaders, experts, and peers who are eager to share their best practices, tested solutions, and proven results.

Focus Areas


  • Leveraging quality to develop creative solutions for the future
  • The intersection of quality and creativity
  • Creating an environment to foster innovative thinking
  • Tools for helping participants think outside the box on how they approach innovation


  • Creating/Sustaining a culture of quality
  • Communication
  • Quality professional development
  • Driving quality

Risk and Change

  • The risk of change
  • Change and the culture of quality
  • Strategy and intelligent risk
  • Risk mitigation

Practical Application of Quality Tools, Techniques, and Methodologies

  • Tips, tricks, and secrets
  • Quality fundamentals
  • Application in nontraditional settings

The Future of Quality

  • Future opportunities for the quality profession in the 21st century
  • Globalization and the quality industry
  • Opportunities for new and unique applications of quality principles, tools, and techniques



2015 World Conference on
Quality and Improvement
May 4 – 6, 2015  |  Nashville, TN  |  Gaylord Opryland Resort & Convention Center