Quality Resources in the Utility Industry

Quality in Utility Services

How ASQ Can Help You

You work in utilities. And you need solutions. ASQ has them — training, publications, certification and membership. You have options — get the answers you need in the format you want.


ASQ’s training programs provide you with time-tested and practical knowledge that fits a wide range of applications in the energy industry. Apply it immediately to operate safely and efficiently while improving customer service.

  • Enroll in one of our courses - held in regular and virtual classrooms.
  • Learn at your own pace with Web-based courses.
  • Train your entire staff at your own facility with one our on-site training instructors.

Whatever you choose, our experts will be there to help you apply the knowledge in your organization. For more information about how ASQ can assist your organization please e-mail ASQ Sales or contact ASQ.


ASQ helps you stay current. We are the world's largest publisher of books, journals and internationally approved standards. Stay on top of the latest in quality techniques, proven best practices and the latest methodologies for achieving organizational excellence through process management.

ASQ books and journals are peer-reviewed by the world's leading quality experts. We offer the most comprehensive collection of printed resources on quality available anywhere. Use ASQ resources to help you retain what you have learned from your ASQ training.


You'll need to do more than complete a course to get certified by ASQ. ASQ requires you to pass exams reflecting professional consensus and expertise pertaining to quality management principles and practices. Certification provides enhanced professional credibility and also demonstrates your expertise and commitment to your organization's performance excellence.


ASQ membership means that you and your organization are committed to the continuing pursuit of providing customer value through operational excellence.

  • Connect to an unparalleled network of other service-quality professionals.
  • Use the knowledge from this unique networking opportunity to help you apply best practices from others in the utility industry as well as from across all other industries.
  • Get involved in your local ASQ section for career networking opportunities and professional camaraderie.
  • Receive special discounts on training, conferences and publications as well as library research services from our Quality Information Center .

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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.
Quality In Utility Services