Variation and control charts are essential metrics in business operations. Gain the abilities to analyze process variation, identify trends, shifts, and patterns, as well as key methods for interpreting control charts. Leave this course with the knowledge and ability to create and interpret control charts to use in your organization.
This easy-to-follow course, with engaging narration and animation, guides you step-by-step through the process of creating and interpreting control charts. Learn how to analyze process variation and understand the differences between common cause and special cause variation. Identify trends, shifts, and patterns, the key methods for interpreting control charts. Review the most common types of attribute and variable data control charts, and learn when to use each type of chart. Interactive knowledge checks in this course let you apply what you’ve learned, and a post-test helps you gage your level of understanding.