Quality managers, quality team facilitators, consultants, anyone preparing for a JCAHO audit.
This two-day seminar will cover the use of statistical process control for healthcare, focusing on the use of control charts to understand and improve processes. It assumes no prior knowledge of statistics and will use the text Statistical Process Control for Health Care, Duxbury Press, 2002, written by the seminar presenters. Easy examples will be done by hand to show the participants what is being done and large examples through the use of case studies from healthcare will be analyzed via computer with the students using Statit Express software which is provided with the seminar.
Course Data