This is a GREAT course for the basics in quality management. Team members learn how quality affects their job, and the end products. Using the Baldrige framework and other tools, attendees learn that each task is a part of greater quality.
Solve problems by identifying and fixing the root causes. A proven methodology starts by defining a problem and takes you step-by-step to implementing system-wide solutions. Root cause analysis works because it eliminates your problem before it can occur.