Course Catalog

Filter: Leadership

Basic Sales Skills for Consultants
Virtual - BSSC
Learn from a variety of activities that help you develop a basic sales approach for your consulting career.
Certified Manager of Quality/Organizational Excellence Certification Preparation
Web-based - CMQOEASQ
Online course includes practice questions, constructed response essay questions, and a printable reference to take with you to the CMQ/OE exam.
Certified Manager of Quality/Organizational Excellence Question Bank
Web-based - QBCMQOEASQ
Access hundreds of CMQ/OE exam practice questions. Study by topic or take a sample CMQ/OE exam with scoring and correct answer explanations.
Consultant's Boot Camp
Virtual - VCBC
Find out what every consultant needs to know. You’ll cover marketing, sales, fiscal planning, and time management.
Essential Skills for Team Leadership
Web-based - EFSFTPASQ
This course provides you with essential skills for leading teams. Possession of these skills will enhance your career potential and job security.
Excellence in 8 Dimensions-Aligning Strategy, Measures and Service with Customer Priorities
Classroom - E8DIM
Connect strategy, customers, measures, and daily work in a way management and employees all understand.
Guide to Process Improvement and Change
Classroom - GPIC
Here are the tools and case studies you need to shorten cycle time, reduce costs, and increase customer satisfaction
Hoshin Kanri: Visual Strategic Planning
Web-based - HK01LF
How to Use ISO 9001 to Reduce the Risk from Sarbanes-Oxley
Classroom - SOX
See how elements of the Sarbanes-Oxley law can be supported by the effective management and auditing of QMS and EMS systems.
Innovation... From Vision to Reality
Classroom - IFV2R
Engage in the process of creating, developing and implementing innovation. Leave this workshop ready to implement the innovations you develop.
Integrated Quality Management
Virtual; Classroom - VIQM
Integrate quality management into your organization and create an action plan for your business.
Introduction to Quality Management
Classroom - IQM
This is a GREAT course for the basics in quality management. Team members learn how quality affects their job, and the end products. Using the Baldrige framework and other tools, attendees learn that each task is a part of greater quality.
Leadership in Excellence and Customer Focus
Classroom - LECF
Focus on strategic outcomes customers will notice. New and refreshing way to uncover and translate the mind of the customer.
Lean for Service
Virtual; Classroom - LFS
Reduce waste and streamline operations by applying lean to your service and administrative functions.
Lean Leadership Skills Workshop
Classroom - LLSW
Develop the competencies demonstrated by outstanding leaders in lean manufacturing and service organizations.
Lean Six Sigma for Healthcare Executives
Classroom - LSSHC
This course helps you develop a Lean Six Sigma action plan to reduce costs, increase quality, and reduce medical errors.
Managing and Leading in a Six Sigma World
Classroom - MLSSW
Examine each important Six Sigma leadership function and specific actions that will enable you to meet your obligations as a Six Sigma leader and address overall OD issues.
Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond
Web-based - MMCS01JPR
This course helps you create a customer satisfaction plan and use it to increase profits and revenues.
Six Sigma Executive Training
Classroom - SSE
The Six Sigma Executive Team communicates and directs a company’s overall objectives towards a successful and profitable Six Sigma deployment.
Starting an Innovation Project
Virtual - WSIP
You know that your organization needs to be innovative in today’s global economy, but you're struggling to get started.
Strategic Quality Planning
Classroom - STQP
Create measurable quality management strategies that you can execute at your workplace immediately.
SWOT (Organizational Strengths, Weaknesses, Opportunities & Threats) Analysis
Web-based - SA01LF
The Case for Quality: Taking it to Management
Virtual; Classroom - CFQTMGR
Demonstrate the tools and benefits of quality to upper-level management. Effectively sell your ideas and proposed projects.

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