Using a proven methodology, you’ll learn to achieve and sustain organizational improvement. Class exercises focus on problem-solving tools which are immediately applicable to your current job.
- San Antonio, TX (5343)
- Schedule and Travel Info Register
- November 12 – 13, 2012
- Member: $995.00
- List: $1195.00
- Phoenix, AZ (5986)
- Schedule and Travel Info Register
- February 4 – 5, 2013
- Member: $995.00
- List: $1195.00
- On-Site Training
- Request Information
- Need to train a group of five or more? Consider on-site training.
The tools and concepts of this course will help you address the challenges you face in your work and in your life. By providing you with a proven methodology, this course will help you achieve improvement AND sustain it. An in-depth examination of established tools and approaches will help you acquire the skills you need to lead your work and your organization down the path of continuous and sustainable improvement.
You’ll spend two-days in a hands-on learning environment covering the benefits of a fact-based, problem-solving, and proven methodology. Class exercises and discussion will examine how to apply the problem-solving process, when to apply it, which tools to use within it, and how those tools work. The concepts covered in this course will provide you with the on-the-job applications you need to succeed!
- Learning Objectives
- Understand when to use the problem-solving process.
- Organize a problem-solving process, monitor for results, quantify the benefits, and improve the process.
- Design when and how to apply the following quality tools: brainstorming, multivoting, Pareto analysis, force-field analysis, tree diagrams, affinity diagrams, selection matrices, data selection, check sheets, run charts, flowcharting, mapping work processes, Gantt charts, cause-and-effect fishbone diagrams, histograms, block diagrams, and scatter diagrams.
- Practice working as a team member, building respect for other members, achieving team consensus, and gaining buy-in for creative, fact-based change.
- Who Should Attend
Quality managers, team facilitators, team members, process improvement project leaders, supervisors. This training would also be beneficial for employees and new hires within organizations using continuous improvement and corrective-action systems.
- More Information
Course Data
- CEU Hours: 1.30
- ASQ RU: 1.30
- Provider: ASQ
- Course ID: SPS
- Course Length: 13 hours
- Cancellation Policy
- Instructors
