Need to train a group? Save money when you purchase access for more people.
This course is designed to provide a broad understanding of the Six Sigma improvement methodology, concepts, and language, along with improvement methods including basic Statistical Process Control Charts.
The Define-Measure-Analyze-Improve-Control methodology is presented with case studies and examples drawn from service, business process, and manufacturing applications. This version of the Six Sigma Yellow Belt course is a 'financial services' version, which focuses on either financial industries, including insurance, mortgage lending, and banking, or administrative functions common to corporate operations. The integration of Lean Manufacturing and Six Sigma is also addressed. A third of your time will be spent working through interactive practice exercises and online assessments.
This course is multimedia. All course content is available on demand (asynchronous format. Java-based media delivery is employed to consume minimal bandwidth, and is not blocked by most firewalls. You will have 90 days to access this course.
Understand the benefits and implications of a Six Sigma program, and relate Six Sigma concepts to the overall business mission and objectives.
Communicate using Six Sigma concepts and language.
Think about your organization as a collection of processes, with inputs that determine the output.
Use the concept of a Sigma Level to evaluate the capability of a process or organization.
Recognize the five-step D-M-A-I-C model used to improve processes.
Recognize the organizational factors that are necessary groundwork for a successful Six Sigma program.
Apply the following basic process improvement tools within the Six Sigma DMAIC improvement model: project charter, process map, thought process map, affinity diagram, CTQC tree diagram, Pareto chart, trend chart, XmR control chart, histogram, fishbone diagram, 5-why analysis, scatter plots, FMEA, benchmarking, brainstorming, error-proofing, corrective action matrix, documented process changes, and control plan.