Quality 101: Certified Quality Improvement Associate Certification Preparation

ASQ’s Quality 101: Certified Quality Improvement Associate Certification Preparation online course is designed as an introduction to quality concepts and as an aid in preparing for the CQIA certification exam.

Offer extended through December 31, 2016! Purchase by  November 30, 2016 and receive these four Quality ExpressTM courses as a bonus: Affinity Diagram, Cost of Quality, Process Performance Metrics, and Quality Function Deployment. The bonus courses will be loaded into your learning plan in addition to the purchased course. You will have access to the courses for one-year.

List: $399.00
Member: $299.00
Train a Group
Need to train a group? Save money when you purchase access for more people.

Defining quality can be a challenge because it means different things to different people. It could mean meeting or exceeding the needs of customers or it could mean products being free from defects. Perhaps it’s the excellent customer service you receive from an organization or the efficient processes used to provide a product or service.

Quality 101 introduces quality concepts to help you understand what quality means and how it is used every day. It is a fully narrated online course with examples gathered from a variety of industries.

The course outline follows the Certified Quality Improvement Associate (CQIA) body of knowledge (BoK) and explores the history and evolution of quality, quality tools, working with teams, assessing customer-supplier relationships, and more.

An eBook copy of the Certified Quality Improvement Associate Handbook is included in the course resources to aid in your learning.

If you’re planning on taking the CQIA exam, this course will help you check your understanding of the items in the CQIA BoK through the use of questions with feedback and interactive activities knowledge checks and tests built with exam-style, multiple-choice questions.

Please note that the questions in this product are not actual ASQ exam questions.

  • Learning Objectives
    • Learn about the history of Quality
    • Learn how Quality benefits people and organizations
    • Learn about tools that can help solve problems and improve processes
  • More Information

    Course Data

    • CEU Hours: 0.9
    • ASQ RU: 0.9
    • Audience: Beginner
    • Provider: ASQ - Online
    • Course ID: SPCQIA2014ASQ
    • You have 365 days to access this course.
    • Cancellation Policy

Featured advertiser

Featured advertisers

ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.