This course is focused on methods and techniques to conduct successful quality, safety, and environmental process audits for assessment and verification purposes.
Participants will follow along a step-by-step process for utilizing process audit techniques during the preparation, investigation, evaluation, and reporting stages. A section on ISO 9001:2008 is included because of the standard style changes and management system design approach. However, the course is not specific to any performance standard but ISO 9001 example controls are used for convenience. This course includes a desk reference that covers all lessons and the QualityWBT Glossary as PDF files.
Students should have already completed a basic audit training class such as Internal Auditing Basics or be an experienced auditor.