Need to train a group? Save money when you purchase access for more people.
This course is focused on methods and techniques to conduct successful quality, safety, and environmental process audits for assessment and verification purposes. Participants will follow along a step-by-step process for utilizing process audit techniques during the preparation, investigation, evaluation, and reporting stages. The course is not specific to any performance standard but ISO 9001 example controls are used for convenience. This course includes a desk reference that covers all lessons and links to the QualityWBT Glossary. Students should have already completed a basic audit training class such as Internal Auditing Basics or be an experienced auditor.
Demonstrate knowledge of the characteristics of a process
Apply the plan
act (PDCA) cycle and the analyze
prosper (ACDP) improvement cycle
Evaluate adequacy of controls
Collect audit evidence
Prepare process flow diagrams
Apply techniques to identify risk
Audit processes that have no procedures or specific requirements
Use process audit techniques to support management systems
Determine process effectiveness
Compose an audit report assessing compliance, controls, risk, and process optimization