Lean for Service

Want to reduce waste and streamline operations? This course provides you with tools to survive the demand for higher quality, faster production time, and lower prices. You’ll understand how to apply lean to the special challenges of the service industry.

Milwaukee, WI (6001)
Register
June 20 – 21, 2013
See Schedule for class times (see class times)
List: $1095.00
Member: $995.00
Instructor-led, Web-based (6602)
System Requirements Register
July 23 – 24, 2013
08:30 am – 05:00 pm (Central Time)
List: $995.00
Member: $895.00
Instructor-led, Web-based (6603)
System Requirements Register
December 9 – 10, 2013
08:30 am – 05:00 pm (Central Time)
List: $995.00
Member: $895.00
Saint Petersburg, FL (6381)
Register
December 12 – 13, 2013
See Schedule for class times (see class times)
List: $1095.00
Member: $995.00
Milwaukee, WI (6766)
Register
May 22 – 23, 2014
See Schedule for class times (see class times)
List: $1095.00
Member: $995.00
On-Site Training
Need to train a group of five or more? Consider on-site training.

Lean thinking is a philosophy and a powerful set of tools designed to eliminate waste from processes. It focuses on what adds value in processes from a customer's perspective. While its roots are in manufacturing, this workshop covers how to apply it to services and administrative functions. Lean thinking provides fast and dramatic results. If you are looking for a foundation for TQM or an approach that builds on TQM and past improvement techniques, lean thinking can introduce fresh and innovative ways to improve processes.

  • Learning Objectives
    • Understand the basics of lean philosophy, methodology, and tools.
    • Understand how to develop an improvement culture, not just improvement events or programs.
    • Build a high-level plan to apply the tools to your processes.
  • Who Should Attend

    Anyone looking to understand lean methodology, deploy lean in their organization, or use the lean tools to improve processes.

  • More Information

    Course Data

    • CEU Hours: 1.20
    • ASQ RU: 1.20
    • Audience: Beginner
    • Provider: ASQ
    • Course ID: LFS
    • Course Length: 12 hours
    • Cancellation Policy
  • Instructors

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