Want to reduce waste and streamline operations? This course provides you with tools to survive the demand for higher quality, faster production time, and lower prices. You’ll understand how to apply lean to the special challenges of the service industry.
Lean thinking is a philosophy and a powerful set of tools designed to eliminate waste from processes. It focuses on what adds value in processes from a customer's perspective. While its roots are in manufacturing, this workshop covers how to apply it to services and administrative functions. Lean thinking provides fast and dramatic results. If you are looking for a foundation for TQM or an approach that builds on TQM and past improvement techniques, lean thinking can introduce fresh and innovative ways to improve processes.
Anyone looking to understand lean methodology, deploy lean in their organization, or use the lean tools to improve processes.