This overview course is designed to provide a broad understanding of the Six Sigma improvement methodology, concepts, and language. The Define-Measure-Analyze-Improve-Control methodology is presented with case studies and examples drawn from service, business process, and manufacturing applications. The integration of Lean Manufacturing and Six Sigma is also addressed. With a heavy practice orientation, as much as a third of your time will be spent working through interactive practice exercises and online assessments.
This course is a multimedia, interactive learning experience, with audio lectures, slide shows, virtual classroom discussion, online notebook, toolbox, quizzes, glossary, and help feature. All course content is available on demand (asynchronous format), and can be started or stopped at any time to provide maximum scheduling flexibility. Java-based media delivery is employed to consume minimal bandwidth, and is not blocked by most firewalls. You will have 60 days to assess this course.