Introduction to Six Sigma--Financial Services Version

Anyone interested in Six Sigma improvement methodologies, concepts, and language.

List: $200.00
Member: $180.00
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This course is designed as an introduction to Six Sigma concepts and methodologies. The Define-Measure-Analyze-Improve-Control ('DMAIC') methodology is presented with case studies and practice exercises. This version of the Introductory course is a 'financial services' version, which focuses the DMAIC approach to process improvement on service-oriented processes typically found in either financial industries, including insurance, mortgage lending, and banking, to name a few, or financial administration functions common to manufacturing operations. With a heavy practice orientation, as much as a third of your time will be spent working through interactive practice exercises and online assessments.
This is a self-paced course that is a multimedia, interactive learning experience. It contrains audio lectures, slide shows, virtual classroom discussion, online notebook, toolbox, quizzes, glossary, and a help feature. All course content is available on demand (asynchronous format), and can be started or stopped at any time to provide maximum scheduling flexibility. Java-based media delivery is employed to consume minimal bandwidth, and is not blocked by most firewalls. You have 60 days to complete the course.

  • Learning Objectives
    • Understand the benefits and implications of a Six Sigma program, and relate Six Sigma concepts to the overall business mission and objectives.
    • Think about your organization as a collection of processes, with inputs that determine the output.
    • Use the concept of a Sigma Level to evaluate the capability of a process or organization.
    • Improve process using the five-step D-M-A-I-C model.
    • Recognize the organizational factors you need to lay the groundwork for a successful Six Sigma program.
    • Integrate a Six Sigma effort with other process improvement initiatives.
  • More Information

    Course Data

    • CEU Hours: 0.3
    • ASQ RU: 0.3
    • Provider: Moresteam
    • Course ID: ISSFS01MS
    • Course Length: 3 hours
    • Cancellation Policy

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