This course, designed for ISO program managers, is a complete summary of the ISO 9001:2008 standard. Topics include designing a process for implementing ISO, identifying business processes and quality metrics, and creating level I policy documents and level II procedures. You will use case studies to audit an ISO program and practice the stage 1 and stage 2 registration processes.
This course gives you a complete review of the ISO 9001:2008 standard that includes the process approach to business and the 14 implementation steps. You’ll learn how to identify business processes and quality metrics, create level I policy documents and level II procedures, and examine the audit program management process with a case study. You’ll also learn the new stage 1 and stage 2 registration process.
Personnel responsible for developing, implementing, auditing, and managing an ISO quality management system
Participants are required to bring a copy of the Quality Management Standard - ANSI/ISO/ASQ Q9001:2008 (Item #: T860) with them to training in order to successfully complete this course.