Achieve strategic goals and results through best practices. In this course, you’ll use a system to define quality initiatives based on the five key areas that senior leaders care about the most. Leverage these five areas to demonstrate the clear value of quality systems to organizational leaders.
- Instructor-led, Web-based (5665)
- System Requirements Register
-
April 16, 2013
09:00 am – 01:00 pm - List: $349.00
- Member: $249.00
- On-Site Training
- Request Information
- Need to train a group of five or more? Consider on-site training.
You achieve strategic organization goals and results through quality best practices. You’ll learn how to communicate this relationship to senior leaders who are not immersed in the quality profession and take the concepts of ROI, management relations, and effective communication to the next level.
Senior leaders evaluate concepts and determine priorities based on five key focus areas:
1. Financial
2. Customer growth and retention
3. Operational efficiency
4. Leveraging of current/future technology
5. Employee engagement
Use a system to define quality initiatives for review and approval by senior management, including defining the value proposition based on the five focus areas. Leverage the five areas to demonstrate clear value of quality systems and other best practices.
- Learning Objectives
- Address senior management using the five key focus areas when assessing the impact of a quality management system on strategic projects, processes, and initiatives: 1) financial, 2) customer growth and retention, 3) operational efficiency, 4) leveraging of current/future technology, and 5) employee engagement.
- Cover the “key aspects” for each of these five areas to ensure demonstrating clear value of quality systems elements and other best practices.
- Define and communicate quality’s value to the strategic challenges and core competencies of the organization.
- Use the tools and templates for converting the language and goals of quality into the language and goals of senior management. This includes preparing and presenting quality issues and solutions in the most compelling way to gain support and approval of advancing the role of quality in the organization.
- Who Should Attend
Quality managers, consultants, operations managers, Lean Six Sigma Green and Black Belts, and ISO champions should attend this training.
- More Information
Course Data
- CEU Hours: 0.40
- ASQ RU: 0.40
- Provider: ASQ
- Course ID: VDARQS
- Course Length: 4 hours
- Cancellation Policy
