Lower your total costs and improve delivery times. This course teaches you how to cultivate successful business partnerships. When your training is complete, you’ll be able to write a certification program that benefits both your suppliers and organization.
Las Vegas, NV
November 10 11, 2016
$1099.00 List: $1299.00
Make a dramatic impact on customer satisfaction levels: boost quality, profits, and market share with customer-supplier partnerships.
Understand the benefits of establishing long-term, mutually beneficial partnerships that lower total costs and provide better delivery performance Know how to select a certification team to establish capability goals and identify ongoing performance targets Realize the benefits of maintaining a system for agreement, post-certification, and decertification Write a supplier certification program that will benefit both your suppliers and your organization Recognize the value of establishing a partnership environment through the formation of teams, using surveys and audits, developing specifications, and applying benchmarking processes More Information
Intermediate experience level
CEU Hours: 1.2 ASQ RU: 1.2
Provider: ASQ - ILT
Course ID: CSP
Course Length: 12 hours
Cancellation Policy Instructors
Philip R. Heinle, CQA, CQE
Timothy M. King, CQ Manager, CQA