The cost of quality is the price of the wasted resources your company suffers when it is not operating at top efficiency. Sometimes the amount of unnecessary expenses can cost as much as 25 percent of your sales. Learn to use cost of quality concepts to manage business improvement and maximize the bottom line.
- Las Vegas, NV (4962)
- Schedule and Travel Info Register
- March 5 – 6, 2012
- Member: $995.00
- List: $1195.00
- Anaheim, CA (5183)
- Schedule and Travel Info Register
- May 19 – 20, 2012
- Member: $995.00
- List: $1195.00
- Las Vegas, NV (5281)
- Schedule and Travel Info Register
- September 20 – 21, 2012
- Member: $995.00
- List: $1195.00
- On-Site Training
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- Need to train a group of five or more? Consider on-site training.
Improve customer satisfaction, competitiveness, and financial performance by understanding the link between quality improvement and profits. Learn to select, manage, and strategically use cost of quality (CoQ) improvement projects within your organization. Surveys show a vast majority of companies either overlook or are unaware of the concept of CoQ. Quality costs (actual plus hidden) can amount to a large proportion of sales, often 25 percent or more. Learn to successfully use CoQ to help strategically manage your improvement projects with bottom-line results.
- Learning Objectives
- Analyze and apply key cost of quality principles, including critical success factors.
- Apply CoQ to different types of improvement initiatives and perform calculations regarding supplier CoQ.
- Describe how project‐based and systematic quality approaches support and benefit each other.
- Use CoQ data collection and analysis strategies to meet business goals of reducing risks and lowering costs.
- Identify key change leadership principles that can help enable CoQ implementations
- Who Should Attend
Professionals seeking to initiate cost‐based measurement or improvement programs in their respective organizations or to add to their knowledge of effective measurement systems and quality standards would benefit from taking this course.
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Prerequisites
This course assumes participants have some background in quality principles and terminologies. Participants should know something about cost allocation techniques, methods of estimating the value of partially processed product, and the transactional processes within their organizations.
Course Data
- CEU Hours: 1.30
- ASQ RU: 1.30
- Audience: Intermediate
- Provider: ASQ
- Course ID: QPC
- Course Length: 13 hours
- Cancellation Policy
- Instructors
