Designed for anyone involved in a corrective action process, this course provides a clear understanding of the nature and purpose of using corrective action. You'll learn process requirements and risk evaluation to research the cause of a problem and to develop and deploy an action plan.
This course provides a clear understanding of the nature and purpose of corrective action. It involves researching the cause of a problem, developing a plan, and deploying and ensuring that the plan worked. It is a methodology for addressing problems throughout an organization and for realizing improvement.
- Learning Objectives
- Comprehend the distinction between corrective action and related processes.
- Write a clear and productive request for corrective action.
- Identify stakeholders and participants in a process.
- Perform root cause analysis.
- Develop detailed and responsible action plans.
- Determine appropriate metrics to verify effectiveness of action.
- Link corrective action back to management review.
- Who Should Attend
This material can be utilized by quality managers, ISO 9000 management representatives, production supervisors, production group leaders, customer service managers, and quality technicians, or anyone involved in a corrective action process.
- More Information
Course Data
- CEU Hours: 0.60
- ASQ RU: 0.60
- Audience: Beginner
- Provider: ASQ
- Course ID: VCAPS
- Course Length: 6 hours
- Cancellation Policy
- Instructors
