Continual Improvement Assessment (CIA)

This course is ideal for managers and auditors interested in making continual improvement programs more effective. It demonstrates how audit program strategies can lower risk and improve organizational effectiveness by auditing for continual improvement.

List: $199.00
Member: $179.00
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Learn audit methods to determine if improvement actions are adding value and how to audit process performance for improved efficiency. In addition, gain assessment techniques for generating new improvement ideas to support Six Sigma, lean, TQM, ISO 9001, and other improvement programs. Managers and auditors interested in making their improvement program effective and efficient will benefit from the course’s focus on tactics to monitor improvement programs to ensure value-added results are achieved and sustained. Continual improvement assessments enhance your TQM, ISO 9001 and other management system standards, Six Sigma, and lean improvement programs. Modern audit program strategies can lower risk and improve organizational effectiveness by auditing for continual improvement. An aggressive assessment program will provide the oversight and factual data management needs to make informed decisions about current and future operations. A desk reference book comes with the class as a PDF file. Free tools included are a Continual Improvement Perception Survey and an example of the 9004 Assessment Criteria Checklist for selected clauses. Successful completion of the class will result in a certificate of completion with CEUs. The subscription period for the class is 90 days (self-paced, 24/7).

  • Learning Objectives
    • Explain continual improvement to others.
    • Identify continual improvement actions.
    • Plan continual improvement assessments.
    • Collect continual improvement audit evidence.
    • Contrast necessary, value
    • added, and superficial types of improvement.
    • Distinguish between containment, corrective, preventive, and innovative improvement actions.
    • Appraise processes using process performance indicators.
    • Recognize process inefficiencies, risks, and opportunities.
    • Compare results to scorecard objectives.
    • Use data to report leading indicators.
    • Calculate the effect of findings on wealth (F/P matrix).
    • Understand management COR interests.
    • Assess gaps in the organization management system.
    • Conduct self-assessment perception surveys and analyze results.
    • Implement a continual improvement assessment (CIA) program.
  • Who Should Attend

    Managers and auditors

  • More Information



    Course Data

    • CEU Hours: 1
    • ASQ RU: 1
    • Provider: Quality WBT
    • Course ID: CIA01JPR
    • Course Length: 8 hours
    • You have 90 days to access this course.
    • Cancellation Policy
  • Instructors

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