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This two-day, instructor-led course is targeted primarily at post-secondary institutions. The course objectives include (1) identifying the benefits of applying the Baldrige criteria, (2) applying the Baldrige values, principles and criteria, (3) conducting a Baldrige-based self-assessment and (4) recognizing the value of creating a culture of continuous improvement within educational institutions. Course activities include large and small group discussions, interactive exercises and completion of a sample self-assessment.
Instructors: Roy Bauer, Jerrilyn Brewer, Julie Furst-Bowe and Jane Rada.
Learning Objectives
Identify the benefits of applying the Baldrige criteria to educational institutions.
Apply the Baldrige values, principles and criteria in their educational institutions.
Conduct a Baldrige-based self-assessment of their educational institutions.
Recognize the value of creating a culture of continuous improvement within their institutions.
These objectives would be measured through course activities including large and small group discussions, exercises and a sample self-assessment.