Auditing for Improvement

Make any organization better through the power of the audit. Step by step, evaluate and improve any internal or supplier management system in the areas of quality, safety, environment, and security. Gain deeper process understanding, learn how to strengthen two-way communications, and build partnerships based on trust. Work in teams to develop and use practical planning tools in a safe and fun classroom environment. Create an audit report for use on the job to make the system changes necessary to improve business operations.

• Learning Objectives
  • Apply the nine steps of preparation to develop a deep understanding of processes and requirements.
  • Gather data in a way that represents actual work flow.
  • Analyze audit data to show system weaknesses and resulting effects on operations.
  • Promote and use the audit as an improvement, not punitive, tool.
  • Work successfully in sector-specific classroom teams.
• Who Should Attend

  Attendees for this course should include the following: quality, safety, and environmental managers; professional and technical staff members, including buyers and engineers; process improvement project leaders; and those interested in preparing for ASQ auditor certification.

• More Information

  Prerequisites

  This is a basic course and assumes no prior audit knowledge or experience. Participants may wish to bring a one-page flowchart of their own company operations to share with others.

  Course Data

  • CEU Hours: 1.4
  • ASQ RU: 1.4
  • Provider: ASQ
  • Course ID: QA
  • Course Length: 13 hours
  • Cancellation Policy
• Instructors
  • Dennis R. Arter, CQA
  • Richard A. Gould, Certified Quality Manager, CQA, CQE, CQT
  • Philip R. Heinle, CQA, CQE