This course teaches you how to use the 5 Whys quality tool to analyze the root cause of a problem. It can save you time in identifying your problem, which allows you to move efficiently toward potential solutions.
Learn how to use the 5 Whys quality tool—a simple yet effective technique for determining the root cause of a problem. Watch a team implement this method and help them arrive at the root cause of their process issue. Then use a template we’ve provided to get your own 5 Whys analysis started.