Library

Impact of the "Physical Workplace" on Teamwork and Internal Customer Satisfaction

by Huegli, Jon M.; Stern, Lawrence K.

From the Association for Quality and Participation's Annual Spring Conference & Resource Mart (Nashville, Tennessee)..

  • Filetype: pdf
  • Publish date: 1998-03
  • Keywords:Customer Satisfaction

Putting Surveys to Work At PennDOT

by Baker-Betz, Ginger

From the Association for Quality and Participation's Annual Spring Conference & Resource Mart (Nashville, Tennessee)..

  • Filetype: pdf
  • Publish date: 1998-03
  • Keywords:Customer Satisfaction

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