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Resources for
Success
Information of interest related to managing
change, employee involvement and teams,
leadership,
education and training, quality principles and
practices, and human resource management.
ARTICLES
Check out our top picks to determine which
articles from other publications you should read in
their entirety.
Title: “Still Angry After
All These Years”
Magazine: Fast Company, October
2003
Author: Jennifer Reingold
Location: http://www.fastcompany.com/magazine/75/angry.html
Description: Many of the New
Economy tenets Tom Peters espoused have fallen by
the wayside. But this most famous of management
thinkers wants you to know he remains
riled—and relevant.
Title: “Recession
Survivors: Training to the Rescue”
Magazine: T+D, October 2003
Author: Chris Taylor
Location: www.astd.org/virtual_community/td_magazine/2003/PDF/76031028.pdf
Description: How companies
handle training and development programs in a
recession can make a huge difference in their
ability to survive and prosper.
Title: “Top-Notch
Recruiting Practices”
Magazine: Employment Management
Today, Summer 2003
Author: Carla Joinson
Location:
http://www.shrm.org/EMT/articles/2003/0303cover.asp
Description: A hiring lull is
a good time to focus on what the organization can
be doing better to find and keep top
talent.
Title: “Ethics, Auditing
and Enron”
Magazine: Quality Progress, October
2003
Authors: Dennis Arter and J.P.
Russell
Description: Since the Enron
scandal broke, the integrity of the auditing
profession has been called into question. Do
quality auditors face similar ethical dilemmas?
Most definitely.
BOOKS
Not sure what current books are worth your
investment? News for a Change recommends
that you read the following recent releases and
consider adding them to your bookshelf for future
reference.
Title: Absolute Impact: The Drive
for Personal Leadership
Author: Matthew May
Publisher: Peloton Publishing
ISBN Number: 0-9729794-0-9
Format/Length: Softcover, 273
pages
Price: $17.95
Description: Four unique
characters conduct an entertaining dialogue to
demonstrate distinctively different perspectives
on the challenges of personal leadership at work
and throughout life.
Title: Making Change Work:
Practical Tools for Overcoming
Human Resistance to Change
Author: Brien Palmer
Publisher: Quality Press
ISBN Number: 0-87389-611-4
Format/Length: Softcover, 104
pages
Price: $24.00
Description: This book helps
organizations prepare for and successfully
implement change, providing tools to measure
readiness to change and gain acceptance of change
throughout the organization.
Title: The Conflict and
Communication Activity Book
Authors: Bill Withers and Keami D.
Lewis
Publisher: Amacom
ISBN Number: 0-8144-7167-6
Format/Length: Softcover, 283
pages
Price: $34.95
Description: This book
contains 30 proven, high-impact exercises that
help groups address conflict through healthy,
productive communication.
WEB SITES
Bookmark the following sites to provide ready
access to up-to-date information that can improve
your organization’s performance, as well as
your personal performance.
Sponsor: Management Assistance
Program for Nonprofits
Address: www.mapnp.org/library/topics.htm
Description: The “Free
Management Library” includes original
material, as well as links to the best nonprofit
resources on the Internet. It is a free community
resource intended for users across the world. The
scope of topics available through this Web site
is truly amazing and includes many areas related
to quality and participation. Most of the
information is equally applicable to for-profit
organizations.
Sponsor: Center for Leadership
and Change Management, Wharton School, University of
Pennsylvania
Address:
http://leadership.wharton.upenn.edu/welcome/index.shtml
Description: This Web site
provides access to a variety of articles, as well
as business case studies and other information
from the Center, which is dedicated to building a
basic and practical understanding of leadership
and change.
Sponsor: Employment Policy
Foundation (EPF)
Address: www.epf.org/index.asp
Description: The Employment
Policy Foundation (EPF) is a nonprofit,
nonpartisan public policy research and
educational foundation based in Washington, DC,
focused on workplace trends and policies. This
site includes research reports on a wide range of
workplace issues.
CONFERENCES
Looking for the best conference to attend this
year? Here are some possibilities that might meet
your needs.
Conference: Quality Institute for
Health Care
Sponsors: American Society for
Quality (ASQ), American Hospital Association, and
American Society for Healthcare Risk Management
Dates: January 26-28, 2004
Location: Chicago, IL
Price: $995 for nonmembers (member
and group discounts available)
Description: The Quality
Institute for Health Care will introduce the
health care community to the tools and systems
thinking that drove the quality improvement of
America’s manufacturing economy.
Conference: 2004 Six Sigma
Conference
Sponsors: American Society for
Quality (ASQ)
Dates: February 2-3, 2004
Location: Phoenix, AZ
Price: $995 prior to December 19,
2003 (member and group discounts available)
Description: ASQ’s
fourth Six Sigma Conference includes a powerhouse
of case studies, from a full spectrum of
reference points, industries, and
organizations.
Conference: Training and Online
Learning Conference and Expo
Sponsor: Training magazine
Dates: March 1-3, 2004
Location: Georgia World Congress
Center, Atlanta, GA
Price: $895 prior to January 9, 2004
(group discounts available)
Contact: www.vnulearning.com
Description: This
year’s theme is “Strategies and
Technologies for Improving Learning and
Performance,” and sessions will cover
training, online learning, and presentation
themes.
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