ASQ - Team and Workplace Excellence Forum

Online Edition — December 2003

In This Issue

In the Spotlight
Matthew May
Troubled or Troublesome
Moving the Elephant
Elephant Problems and Hay Solutions

Features

AQP Connections
The Help Desk
News Bites
In a Nutshell
Resources for Success
December 2003 News For A Change — Home Page

NFC Index

AQP Home

News Bites
Information of interest from other publications and organizations related to people and quality

13 Organizations Receive Baldrige Visit
Of the 68 organizations (10 large manufacturers, eight service companies, 12 small businesses, 19 education organizations, and 19 health care organizations) that applied for the 2003 Malcolm Baldrige National Quality Award, 13 have been selected by the panel of judges to receive site visits. The group is comprised of two education and three health care organizations, three manufacturing and three service companies, and two small businesses.
More? See www.baldrige.nist.gov .

Women Increase Involvement and Contributions in Science and Technology
Changes in university policies regarding women’s eligibility for tenure and research positions, increased graduate-level educational attainment by women in science and engineering, more leadership opportunities for women in high-tech companies, and the anticipated growth in employment demand are converging to make science and technology attractive for women. As a consequence, women’s participation rate among Nobel Prize Laureates, and especially among patentees, is beginning to approximate their participation rate in the workplace.
More? See www.ibrc.indiana.edu/IBR/ibr.htm .

Why Top Managers Follow Departing CEOs
Researchers at Stanford University and the University of Chicago’s graduate schools of business have determined the probability that a top manager will leave if the CEO departs and is replaced by another internal top manager is nearly 15%. That number doubles to 30% if the new CEO is from outside the firm. The likelihood of senior management turnover also depends on how long the CEO and the top executive have worked together. Relationships—not corporate boards, strategy shifts, or losing out on the promotion—drive turnover.
More? See www.gsb.stanford.edu/news/research/hr_ceos.shtml .

Nominations for the American Business Awards Solicited
Nominations are being accepted through January 23, 2004, for the American Business Awards. Hailed as “the business world’s own Oscars” by the New York Post (September 22, 2002), the American Business Awards are the only national, independent business awards program honoring great performances in the workplace. Recognizing companies of all types and sizes and
the people behind them, the awards acknowledge outstanding leadership, innovation, perseverance, creativity, teamwork, and integrity through more than 40 categories.
More? See www.stevieawards.com/aba .

StressPulse Survey Results Released
Employees in the category of “high stress” have increased by 15%, according to the StressPulse survey by ComPsych. The survey revealed more than 29% of employees come to work five or more days a year when they are too stressed or distracted to be effective—a 10% increase over six months ago. In addition, the survey showed a 13% increase in “lack of job security” as the main source of stress.
More? See www.compsych.com/jsp/en_US/content/pressRelease/2003/
oversizedWorkloadsDriveEmployeeStressLevelsUp15PercentReduceProductivity.jsp
.

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