ASQ - Team and Workplace Excellence Forum

Online Edition — May 2003

In This Issue
Seeing Groups–
and the World–
in a New Way
AQP’s National Team Excellence Awards Diary
Ask the PowerPhrase® Expert
Looking Toward the Future



AQP Connections
Articles in Brief
News Bites
What’s Up?
Out of Context
Book Nook

May 2003 News for a Change—Home Page

NFC Index

AQP Home

News Bites
Information of interest from other publications related to quality, participation, change, and leadership

Lean Manufacturers Receive Recognition for Excellence
Dubbed the “Nobel Prize of manufacturing” by Business Week, the Shingo Prize for Excellence in Manufacturing announced a record number of applicants and finalists. The Shingo Prize has experienced a 133% increase in applications in the last three years, leading to 25 finalists and 15 recipients (winners) for 2003.

According to the Shingo Prize administrators, this program is the only industrial excellence award in the world that focuses on lean manufacturing as was implemented first in the Toyota production system.

“We’re very impressed with the lean manufacturing achievements of this year’s recipients,” said Ross Robson, Shingo Prize executive director. “In a time of economic recession, it’s a comfort to see plants that are prepared to weather economic uncertainty by not wasting precious manufacturing and business resources.”

This year’s Shingo Prize recipients are:

Small business recipient:

  • Affordable Interior Systems, Inc. (AIS), Hudson, MA.

Large business recipients:

  • Autoliv ASP, Airbag Module Facility, Ogden, UT;
  • Autoliv ASP, Inflator Facilities, Brigham City and Ogden, UT;
  • Delphi Corporation, Delco Electronics de Mexico, Delnosa 1-4 Operations, Reynosa, Mexico;
  • Delphi Corporation, Energy and Chassis Systems, Sistemas Electricos y Conmutadores, Juarez, Mexico;
  • Delphi Corporation, Flint Operations, Flint, MI;
  • Packard Electric Systems, Plant 19, Warren, OH;
  • Lockheed Martin Aeronautics Company, F-117, Palmdale, CA;
  • Medtronic Xomed, Jacksonville, FL;
  • Merillat Industries, Atkins, VA;
  • Symbol Technologies, Inc., Holtsville, NY, McAllen, TX, and Reynosa, Mexico;
  • The HON Company, Cedartown, GA;
  • TI Automotive, Caro, MI;
  • TI Automotive, New Haven, MI;
  • and Vibracoustic North America, MCU Products Lead Center, Manchester, NH.

Women in Science Award Given to Susan Gibson
A chemistry professor is the first recipient of a United Kingdom government-funded award to identify role models for women in science. The Rosalind Franklin Award was established following a report by Baroness Greenfield in 2002, which said that the British scientific establishment was guilty of institutionalized sexism. Only 5% of UK professors of math, science, and engineering are women.

Professor Susan Gibson, who works in synthetic chemistry at King’s College London, is the first person to receive the Rosalind Franklin Award. The medal is named after the DNA pioneer who died before her achievements could be recognized with a Nobel Prize.

Professor Gibson said she was very pleased to receive the medal, which is accompanied by a £30,000 award, which she will use to finance a tour of British universities for successful international female chemists and to fund the continued research of one of her female post-doctoral colleagues. “I just wish there were more medals for my colleagues; there are many good female scientists out there who deserve this kind of recognition,” Gibson said.

House of Representatives Passes Health Care Legislation
The United States House of Representatives passed the Patient Safety and Quality Improvement Act (H.R. 663) on a vote of 418-6 on March 18, 2003. The bill, which was supported by ASQ, provides for a health care errors reporting system that both protects information and improves patient safety and quality. The bill requires passage by the Senate before it can become law.

It provides protections for patient confidentiality, prohibitions against the disclosure of patient safety work product in civil and administrative legal proceedings, protections for individuals who report information to patient safety organizations, and the establishment of a national patient safety database. It also authorizes grants to health care providers for establishing electronic prescription programs and other information technologies aimed at improving quality of care and patient safety.

Elementary Schools Have Highest Quality Nationwide
U.S. elementary schools are more advanced than secondary schools in their use of quality tools and approaches, according to a national survey of 401 public school principals by Harris Interactive®. “The State of Quality in Education Survey” also indicates that quality is making inroads in U.S. education today, but the majority of principals (70%) believe that U.S. schools will be more likely to adopt quality improvement programs in the future.

Currently, six in 10 U.S. public schools (58%) have a formalized quality improvement approach in place. Elementary schools (63%) are more likely to have a formalized quality improvement program in place, compared with middle schools (49%) and high schools (51%). This fact may be explained in part because parental involvement tends to be greater at the elementary level. Elementary school principals are more likely than middle or high school principals to consider parents as stakeholders (89%, 84%, and 80%, respectively) and to involve parents’ feedback in shaping school improvement plans (96%, 87%, and 88%, respectively).

DaimlerChrysler Sets July 2004 Tier 1 Deadline
The deadline for transitioning to ISO Technical Specification (TS) 16949:2002 has been moved up by 18 months for approximately 3,000 of the 23,000 automotive suppliers currently registered to QS-9000:1998. Four months after ISO/TS 16949:2002 was published and just before the release of a joint letter from the Big Three officially stating that the TS will replace QS-9000 on December 14, 2006, DaimlerChrysler issued a letter requiring its suppliers worldwide to transition to ISO/TS 16949:2002 by July 1, 2004.

The third largest original equipment manufacturer (OEM) in the United States and worldwide has set an earlier transition date than other OEMs subscribing to QS-9000 or VDA 6.1, the German automotive quality system requirements catalog. This move will have a significant impact on the North American and international automotive supply chains. “The mandate affects all production and service parts suppliers to DaimlerChrysler, which include its Mercedes, Chrysler Group, and commercial vehicles units,” explained Hank Gryn of the Auburn Hills, MI-based Chrysler Group.

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