ASQ - Team and Workplace Excellence Forum

Online Edition — January 2003

In this Issue
“Remember the Titans”—The Rest of the Story
Looking Toward the Future

Ask the PowerPhrase® Expert

Life Lessons


AQP Connections
What’s Up?
The Help Desk
Out of Context
Articles in Brief
News Bites
Book Nook
January 2003 News for a Change—Home Page

NFC Index

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News Bites
Information of interest from other publications related to quality, participation, change, and leadership

2002 California Award for Performance Excellence Winners Announced

The California Awards for Performance Excellence (CAPE) has announced its 2002 award winners for excellence in the workplace. Boeing Company’s C-17 program, based in Long Beach, captured top honors with the only Gold-level award in this year’s statewide competition.

Eleven award recipients were named, including the first municipal award winner, the city of Sunnyvale, and the first school district to win the prestigious award, San Jose Unified School District.

Also recognized were the Boeing Military Aerospace Support, a separate business unit within the C-17 program based in Long Beach; Candle Corporation, El Segundo; Schurter, Inc., Santa Rosa; Kisco Senior Living, Carlsbad; Glendale Adventist Medical Center, Glendale; Riverside County Credit Union, Riverside; and Duran & Venables, Milpitas.

The CAPE program recognizes companies, government agencies, educational institutions, health care facilities, and nonprofit organizations that have addressed the Malcolm Baldrige Award criteria and completed a thorough review and evaluation of their application.


Yazaki North America Sponsors Quality Control Circles Competition
Kennedy Smith

Thanks to innovative thinking from quality gurus like W. Edwards Deming, Shigeo Shingo, Joseph M. Juran, and others, organizations from all over the world have several options when it comes to implementing a quality improvement initiative.

One such option is implementing quality control circles, which have proved enormously successful for Yazaki North America, a developer of advanced electronic technologies for vehicle applications. So successful, in fact, that the corporation has developed the Quality Control Circles Competition, highlighting the efforts of various teams throughout the organization’s worldwide facilities.

“Who better to evaluate the processes in our manufacturing plants than the employees who are engaged every day?” comments Marc Gattoni, quality director of Yazaki’s Component Business Unit. “Quality is a highly competitive arena, and we must constantly improve in order to maintain our leadership position.”

Now in its third year, Yazaki’s quality control circle program has expanded to include more than 500 associates within the organization and has more than doubled in the last two years.

To learn more about the company, visit .

Excerpted with permission from Quality Digest, Vol. 22, No. 12, December 2002.


Canadian Quality Awards Presented

Seven organizations were recently recognized for continuous improvement through innovation, productivity, a healthy workplace, and ethics by Canada’s National Quality Institute. All of the winners have increased efficiency, market share, and employment opportunities, as well as becoming more competitive internationally.

The 2002 Healthy Workplace Award was received by Dofasco Inc., Hamilton, Ontario, and NCR, Mississauga, Ontario. Quality Award recipients were Dana Canada Inc., Spicer Driveshaft Group, Magog, Quebec; Canada Post, Saskatoon Operations; Homewood Health Centre, Guelph, Ontario; and Mullen Trucking, Aldersyde, Alberta. A Quality Certificate of Merit was also presented to CAE of Saint Laurent, Quebec.

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