ASQ - Team and Workplace Excellence Forum

Online Edition - November 2001


Issue Highlight — Actions That Might Matter
- In Actions That Might Matter, Peter Block challenges us to rethink our well-intended and often automatic urge during difficult times to just "Do Something!" Think instead, he asks, about authentic change, shifting consciousness, relationships, and reconciliation.

In This Issue...
Global Quality from Johnsonville, WI, to Durban, South Africa, with Jennifer James
The Drugs Are in the Mail
Virtually Amazing
Why Can’t We All Just Get Along
What Did You Just Say?

Peter Block Column
Views for a Change
Brief Cases

Return to NFC Index

Views For A Change

Consultant Q&A


I am a first level supervisor. I work for a company that says it wants high quality and high performance. Many, including myself, would like to make changes in how we do things to improve our performance. However, the company’s managers are very controlling and bureaucratic. I believe a focus on quality and teamwork – employee participation – can get us moving. How can I encourage those types of changes and be hopeful the managers may listen?

Jeffrey Littlefield,
Northampton, Mass..

H. James Harrington Responds

Vince Ventresca Responds

November 2001 News for a Change Homepage

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