Consultant Q&A
Question:
I work as the employee involvement coordinator
for a warehousing company that provides office
products to retailers. About four years ago, we
developed teams in the warehouse and office. People
met weekly to discuss and analyze the problems and
issues in their departments. Two years ago, we
solicited team leaders and facilitators to develop
teams in their departments, or continue with those in
place—a number of us received In-House/On-Site
training and “follow-up” meetings with
team leaders to provide support, networking and deal
with training opportunities.
The problem is: We are losing, or have
lost, momentum. The chief complaint is that with a
push to meet schedules, there isn’t enough
time. Our manager is supportive and a role model for
gaining employee input, providing feedback and
communicating with the workforce.
I believe some of this downshift is
normal, but I am uncertain how to get things moving
again. Our goal is to have these leadership qualities
to empower the workforce and become a daily
routine—not just a separate thing to do each
day.
-Anonymous
W. Pearl
Maxwell Responds
H. James
Harrington Responds
July 2001 News
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