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In This
Issue...
 The Costs Of A
New Economy
Behavior: It's Not Just For
Sociologists Anymore
An Art In Museum
Exhibits
Battle Over Stress
Features...
Peter Block Column
Views for a
Change
Pageturners
Heard on the
Street
Diary of a
Shutdown
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Views for a
Change
Consultant
Q&A
Question:
--At the University
at Buffalo, we are in the process of implementing a
continuous quality improvement initiative identified as
"Improving Quality at the University at Buffalo" (IQ@UB).
There is excellent interest and support from all of the
administrative departments. However, we are also very
interested in including many, if not all, academic
departments. What steps can we take to "persuade" the
academic departments that this initiative can be of value
to their faculty and students? We are concerned that the
academic departments will view IQ@UB as "only a business
initiative" with little or no relevance for teaching and
research. Basically, we are expecting academic departments
to ask "What's in it for me?" (the so called "WIIFM"
question ), and are seeking "responses" that have been used
successfully in similar cases.
---Roger
R. McGill, Ed.D.
---Assistant
Vice President, CQI and Campus Services
---University
of Buffalo Buffalo, N.Y.
--John Runyan
Responds
--David
Farrell
May 2000 News for
a Change Homepage
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Issue Highlight - The
Oversight Fallacy
