Large Ideas Expressed In Small
Consultant Q & A
Implementing continuous quality programs in institutions of higher education, where there are such culturally diverse groups, would appear to be quite a challenge. Professors tend to be autonomous operators, when unions are on campuses "groupthink" seems to be a factor, and it tends to be that administrators and staff personnel are the ones promoting the continuous quality programs.
In an institution of educationally and
culturally diverse employees with at least three
different sets of attitudes, beliefs and values and one
goal: to implement a continuous