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Now more than ever, personalized communication regarding employees' compensation and benefits is being handled online. Employers find that providing personalized statements help their employees appreciate the concept of total compensation, and online is an easy way to do it. Over 75 percent of companies polled currently communicate with employees via corporate intranets or the Internet. Almost half of the other respondents said they plan to implement use of online communication within the next 18 months. Even with all of this electronic communication, three quarters of employers still use printed materials as a backup. These results were collected from a survey by Aon Consulting, a world-wide consulting firm.
Anger in the Workplace
What infuriates you at work? Is it your boss, coworkers, too much paperwork? Nearly 25 percent of the respondents in a recent nationwide Gallup poll of 1,000 adults age 18 or older who were working part- or full-time said that they are "generally at least somewhat angry at work." Authors of the study don't find the results too shocking though, considering the recent cases of workplace rage around the country. Eleven percent of those polled claimed that the cause of their anger at work was the actions of managers or supervisors. Other, less common responses included coworkers, too much work, tight deadlines and dealing with the public. "In an environment where you think people are satisfied with their jobs," says Donald Gibson, co-author of the study, "there is a sort of undercurrent of anger and resentment aimed at the workplace that could potentially lead to the kinds of explosions of rage we have seen. "While the majority of employees are able to keep their anger in check, this underlying frustration can lead to a decline in productivity.