ASQ - Team and Workplace Excellence Forum

September 1999


Not So Common Sense

Establishing Teams: The Agony And Ecstasy

CEOs Have Little Control Over Bottom Line

Older Vs. Younger

Drum Roll Please


A Conference For, By And At The People
by Peter Block


Brief Cases

Diary of a Shutdown

Views for a Change


Brief Cases
Business Briefs

Job Market Doing Well
The end of the year has traditionally been a slow time for hiring new employees. However, results from the latest Employment Outlook Survey conducted by Manpower in Milwaukee indicates that we're in the middle of the longest steady hiring streak in 20 years. While the percent of companies planning to hire is down by 2 percent from three months ago, the job market looks better than it did third quarter. Of nearly16,000 U.S. companies surveyed, 30 percent say they will hire more employees. Only 8 percent plan cutbacks, while 58 percent will remain at their current staff levels. Jeffrey Joerres, CEO of Manpower, says "We haven't seen an unbroken (hiring) trend of this length since the 1976-79 period."

Compensation Online
Now more than ever, personalized communication regarding employees' compensation and benefits is being handled online. Employers find that providing personalized statements help their employees appreciate the concept of total compensation, and online is an easy way to do it. Over 75 percent of companies polled currently communicate with employees via corporate intranets or the Internet. Almost half of the other respondents said they plan to implement use of online communication within the next 18 months. Even with all of this electronic communication, three quarters of employers still use printed materials as a backup. These results were collected from a survey by Aon Consulting, a world-wide consulting firm.

Anger in the Workplace
What infuriates you at work? Is it your boss, coworkers, too much paperwork? Nearly 25 percent of the respondents in a recent nationwide Gallup poll of 1,000 adults age 18 or older who were working part- or full-time said that they are "generally at least somewhat angry at work." Authors of the study don't find the results too shocking though, considering the recent cases of workplace rage around the country. Eleven percent of those polled claimed that the cause of their anger at work was the actions of managers or supervisors. Other, less common responses included coworkers, too much work, tight deadlines and dealing with the public. "In an environment where you think people are satisfied with their jobs," says Donald Gibson, co-author of the study, "there is a sort of undercurrent of anger and resentment aimed at the workplace that could potentially lead to the kinds of explosions of rage we have seen. "While the majority of employees are able to keep their anger in check, this underlying frustration can lead to a decline in productivity.
September '99 News for a Change | Email Editor
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