ASQ - Team and Workplace Excellence Forum

July 1999

Teams That Work And Those That Don't

Teaching Dollars And Cents Makes Sense

Cycle-Time Redesign

Baldrige Winner Wins Again

Be Careful What You Ask For

by Peter Block
Sorry We're Closed: Diary Of A Shutdown

Brief Cases
Business News Briefs

Views for a Change

Book Review

Site Unseen

The Quality Tool I Never Use

Views For A Change
Consultant Q & A

What advice can you offer on how to deal with difficult people within a team environment? Specifically, we have members of our team who say they support the team and the ideas of teamwork, but when something does not go their way, or certain decisions are made, they become difficult. They put aside all agreements and commitments they have made to consensus decision making and teamwork and they become individualistic. How do you deal with these people that say they support their team, but in reality only support their own personal agendas?

David Knoll
EI Coordinator
Appleton Papers
West Carrolton, Ohio

Dave Farrell Responds
James D. Showkeir Responds

July '99 News for a Change | Email Editor
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